sanctuaryoflove.co.uk
Privacy

Introduction

Welcome to the privacy policy of sanctuaryoflove.co.uk ("Company", "we", "us", or "our"). We are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

By accessing or using our website, you agree to the terms outlined in this policy. If you do not agree with our practices, please do not use our website.

1. Information We Collect

1.1. Information You Provide to Us

We may collect the following personal data that you provide directly to us:

  • Account Information: Username, password, email address.
  • Profile Information: Gender, age, location, and any other optional information you choose to provide.
  • Content: Any text, images, videos, and other data you upload or post.
  • Communication Data: Messages, support requests, and other communications you have with us.

1.2. Information Collected Automatically

We may collect data about your device, browser, and browsing actions automatically, including:

  • IP address.
  • Browser type and version.
  • Device identifiers.
  • Time zone setting and location data.
  • Operating system and platform.
  • Pages you visit and links you click.

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information. This helps us to improve our services and provide a better user experience. For more details, see our [Cookie Policy].

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Maintain Our Services: To manage your account, authenticate your identity, and provide customer support.
  • To Improve and Personalize Services: To offer a personalized experience, suggest relevant content, and optimize our services.
  • To Communicate with You: To send updates, marketing communications, and respond to your inquiries.
  • For Legal Compliance: To comply with our legal obligations, resolve disputes, and enforce our terms and conditions.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors and service providers that perform services on our behalf, such as hosting, data storage, and customer support.
  • With Legal Authorities: If required by law, we may disclose your personal data to comply with legal obligations or protect the rights and safety of our users or the public.
  • In Business Transfers: If our company is involved in a merger, acquisition, or asset sale, your personal data may be transferred.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data.
  • Restriction: Request that we restrict the processing of your data.
  • Portability: Request a copy of your data in a machine-readable format.
  • Objection: Object to processing of your data where we rely on legitimate interests.

If you wish to exercise any of these rights, please contact us at .

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy or as required by law. When we no longer need your personal data, we will delete it or anonymize it.

7. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from anyone under 18. If we learn that we have collected personal data from a child under 18, we will delete that data immediately.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email. Please review this page periodically for any updates.

9. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us: